Internal Collaboration | Talk to Your Frontline Teams from Head Office

 Internal Collaboration | Talk to Your Frontline Teams from Head Office
software | Internal collaboration Collaborate across your entire company Open up communication between your offices, stores and shop floor teams to keep your workflow moving. Contact us for details Remote broadcasting Integrate direct messaging Whether you’re contacting one colleague or an entire store, you can do it remotely from vo co vo’s online Portal module or via third party messaging tools.

Broadcast updates from Head Office direct to specific colleagues, teams, or stores and let them respond with a voice command from their Headset. Benefits Connecting your entire company Unify your communication Working with your current messaging tools, you can select individuals, stores or areas to communicate with – directly to one or many Headsets. Automate key updates Schedule ‘message of the day’ or other key alerts around fridges or security to make sure tasks aren’t missed. Store-to-store knowledge sharing Provide supreme customer service by allowing easy communication between store Headsets – check stock or product information in seconds. Message casting Update your teams at the touch of a button Want to initiate a product recall, message a specific store team or send a ‘message of the day’? Log in to the online Portal module and send live updates to an area, store or specific colleague using your existing messaging tools. You can even schedule messages for colleagues to pick up at the start of their shift. Upload a voice note, record a message or use our text-to-speech feature, whatever works for you. Hey, vo co vo—what’s new? Imagine if every colleague could start their shift productively, rather than having to read endless updates on a static noticeboard. With vo co vo, staff can access stored voice messages as soon as they pick up a Headset. So they can listen to store updates, important information and get up to speed on promotions while they start the day. How does it work? vo co vo can integrate with the messaging tools you already use across your entire company to enable contact directly to specific Headsets, stores or areas. You type or dictate it and we’ll turn it to voice and deliver it. Prepare the message as normal Simply select your group or individual and type your message. Sent direct to Headsets We convert it to audio and send it to the Headsets in the chosen stores/areas Message awaiting colleague For colleagues who haven’t started their shift, the message will alert them as a callback when they pop their Headset on. The benefits of our internal collaboration software Connected stores With our Headsets, your store staff can seamlessly contact colleagues in other stores or in Head Office to check stock and resolve customer queries faster. Need an expert in another store? Simple with vo co vo. Scheduled voice messages Want to share a special offer company-wide, contact a specific colleague or start a product recall? Store, record and schedule voice messages for specific colleagues or teams to pick up at the start of their shift. Just log in to the online Portal to get started. Prepared to sell Broadcast your latest sales and promotions to specific stores or across your company via employee Headsets, so your teams can upsell them to customers right away. Software capabilities Bring the power of voice to your stores From CCTV and Telephone integration to running apps like Kronos and Reflexis, our systems have the power to connect all the tech you trust. With ready-to-go standard features like real-time reporting, data exports and IoT alerts to help you build safer, more efficient, coordinated stores. Self-Checkout Integration IoT Alerts Business Intelligence Workforce Management Telephony Integration System Management Internal Collaboration How our voice and data ecosystem works Sometimes, it’s not enough to build something new. That’s why our ecosystem combines the power of our vo co vo hardware and software with all your favourite third-party integrations, to drive efficiencies and help you run market-leading stores into the future. View the full ecosystem Start your journey towards a better connected team Contact us Please share your location to continue
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